Dear Alfredo,
We would like to thank you for your feedback about your experience at Pierre & Vacances Barcelona Sants.

It brings us immense pleasure to learn that your time with us was enjoyable.

We are delighted that you and your son had a memorable stay and that the friendliness of our staff contributed positively to your experience.

However, we regret to hear about the disturbance from other residents. We strive to provide a peaceful environment for all our guests and appreciate you bringing this to our attention.

Nonetheless, it is great that these incidents did not overshadow the positive aspects of your visit, and we trust you found the fully equipped nature of our apartments and our proximity to local amenities to be convenient for your needs.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

Albert Buesa, General Manager

Dear Juan Diego,
We would like to thank you for your feedback about your experience at Pierre & Vacances Barcelona Sants.

We are delighted that you enjoyed the installations, the overall ambiance of our location, and the apartment itself. Our fully equipped apartments are designed to provide both comfort and convenience, ensuring a bright and spacious environment for our guests.

However, we are sorry to hear about the delays and lack of accuracy you experienced when seeking assistance from our reception. We understand that timely and precise information is crucial, especially regarding parking arrangements. While we do not have a private parking facility at our residence, we aim to provide clear guidance on nearby options, such as recommending advance booking at www.parkingviajeros.com/en/, located just 600 meters from our residence. We apologize for any inconvenience this has caused and appreciate your patience.

Nonetheless, it is great that you chose to stay at Pierre & Vacances Barcelona Sants, conveniently located near various shops, supermarkets, and public transport for easy access to the city's attractions. We hope that our proximity to the vibrant neighborhood of Sants-Montjuic and the iconic Camp Nou stadium contributed positively to your Barcelona experience.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

Albert Buesa, General Manager

Dear Wafiq,
Thank you for this great feedback about your recent stay at Pierre & Vacances Barcelona Sants.

We are pleased that you had a good stay and appreciated the high standards that we work hard to uphold.
Thank you for your kind mention of our convenient location with links to public transport.

We would be delighted to welcome you back.
Take care,


Albert Buesa, General Manager

Dear Ema,
Thank you for sharing your opinion after your recent stay at Pierre & Vacances Barcelona Sants.

We are pleased that you appreciated the cleanliness of our apartments, the early check-in process, and the politeness of our staff. It is wonderful that you found our location acceptable, being close to various shops and public transport options.

We apologize for certain aspects of your stay falling short of your expectations. We understand that the stove did not function as intended, which can be frustrating. Additionally, the deposit is a standard procedure to ensure the apartment is maintained for future guests, and we regret that this was not clearly communicated in your confirmation. Moreover, we acknowledge the inconvenience of providing only one roll of toilet paper for your group during your four-night stay. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service.

Finally, we are glad that you found our location to be a positive aspect of your stay.

We hope you will give us another chance to provide you with a better experience in the future. Kind regards,


Albert Buesa, General Manager

Dear Emilia,
Thank you for sharing your opinion after your recent stay at Pierre & Vacances Barcelona Sants.

We are pleased that you appreciated the cleanliness of our accommodations, and we are delighted that our team provided you with a kind check-in experience. Additionally, it's wonderful to hear that you found our location convenient, being close to the metro station.

We apologize for certain aspects of your stay falling short of your expectations. The security deposit is a standard procedure we implement to ensure the accommodation is maintained in excellent condition for future guests. We understand that this amount may seem high, and we are currently reviewing our processes to ensure clarity for all our guests regarding this policy.

Finally, we are glad to hear that you enjoyed the early check-in, and we hope you were able to appreciate the vibrant neighborhood of Sants-Montjuïc during your stay.

We hope you will give us another chance to provide you with a better experience in the future. Kind regards,


Albert Buesa, General Manager