Good
803 reviews
Kiryl Ladutska
il y a 3 days sur Google
Raven van den Akker
il y a 1 week sur Google
Stephan Van Wijck
il y a 3 weeks sur Google
We are truly sorry to hear about your disappointing experience, Stephan. This is certainly not the standard we aim to provide, and we sincerely apologize for the issues you encountered with the cleanliness and service. We take all complaints seriously, and we regret that the cleaning request was not fulfilled as promised.
We also apologize for any confusion regarding the amenities and additional costs, as we strive to make everything clear for our guests. We will take your feedback into account to improve our communication and services moving forward.
We appreciate you highlighting the positive aspects of the surrounding area and are grateful for your feedback. We hope to have the opportunity to offer you a much better experience in the future.
The Pierre & Vacances Team
Bernat Sempere
il y a 3 weeks sur Google
Thank you for your loyalty over the years and for sharing your experience with us. We are truly sorry to hear that your recent stay did not meet your expectations. Your concerns about the cleanliness, maintenance, and Wi-Fi are noted, and we will address them with the appropriate teams to ensure improvements are made. Your feedback is invaluable to us, and we hope to restore your trust on a future visit.
The Pierre & Vacances Team