Name: Residence Les Temples du Soleil
Brand: Pierre & Vacances
Price: 2883 EUR
Availability: InStock
Rating: 3.1 (765 reviews)

Customer reviews Les Temples du Soleil

3.1

Good

765 reviews

19.0 %

24.2 %

23.7 %

11.4 %

21.8 %

Alex H12

il y a 5 days sur G_Google Google

1/5

Stayed here was okay, the front desk are the rudest people I’ve ever met, charges £100 for leaving rubbish, even though we have photos of when we left, the woman on the phone swore at me and hung up the phone as there is nothing she can do

Timo Bierens

il y a 2 weeks sur G_Google Google

1/5

The worst quality apartments. I don’t leave reviews often but this is worth reporting. The building hasn’t been renovated in years and the rooms were very old

Kai Maembe

il y a 5 months sur G_Google Google

3/5

In summer, it looks like a ghost town. All restaurants are closed, the only supermarket that is open, is 3 times the regular price. The only beautiful thing are the mountains which are great for hiking. The rooms could could do with some ‘tender, loving and care’!

Review 2024-08-29 16:26:36

We understand that having a lively atmosphere and sufficient amenities are important for an enjoyable stay, Kai, and we're sorry to hear that your experience in the summer months did not meet your expectations.

We appreciate your mention of the beautiful mountains and hiking opportunities. Regarding the accommodations and closed facilities, we take your comments seriously and will share them with our management team to work on improvements and provide better communication about what to expect during the off-season.

We hope to offer you a better experience in the future, with more open facilities and a more vibrant atmosphere. Thank you for your honest feedback, and we hope to welcome you back again!

The Pierre & Vacances Team

John Gijbels

il y a 8 months sur G_Google Google

5/5

Perfect location for direct access to the slopes. Basic appartments but everything is available. Dishwasher, WIFI, TV set, locker for ski's.

Mikkel Smidt

il y a 9 months sur G_Google Google

2/5

The hotel was generally nice for the price point. However, the room appeared quite worn down, and the hallways and ski lockers showed signs of frequent use. The rooms feature a kitchenette with a stove and microwave oven, but lack a regular oven. The walls, both within the apartment and between apartments, were thin, allowing for significant noise transmission from neighboring units. While the beds were adequate, they were too small for individuals taller than 190 cm, though the mattresses were comfortable.

The staff was friendly and helpful, promptly addressing issues such as a problem with the kitchen sink. However, we had a negative encounter with a technician who initially indicated that we would have to pay for the sink repair due to food ending up in the water lock from cleaning activities. Fortunately, this was not the case, but it was a strange experience.

On a positive note, the location is excellent, with direct access to the slopes from the ski lockers. Additionally, the hotel lobby hosts a small shop where guests can purchase groceries, and the walk to the town center is manageable.

Review 2024-04-05 09:16:18

We appreciate your detailed review and are pleased to hear that you found our hotel generally nice for the price point, Mikkel.

We apologize for any inconvenience you experienced due to the worn-down appearance of the room and the noise transmission from neighboring units. Please know that we are continuously working to improve our facilities and address any maintenance issues to ensure a comfortable stay for our guests.

We are glad to hear that our staff was friendly and helpful in promptly addressing issues such as the problem with the kitchen sink. We apologize for any confusion regarding the repair cost and are pleased that it was resolved satisfactorily.

It is great to know that you enjoyed our excellent location with direct access to the slopes and the convenience of our on-site shop for groceries.

We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future.

The Pierre & Vacances team