Dear Matt,
Thank you for sharing your opinion after your recent stay at Hotel Monterrey by Pierre & Vacances.

We are glad that you had a pleasant stay with us.

We always strive to have all rooms for our arriving guests ready, regrettably, due to high occupancy, this is not always possible. However, we appreciate that you have brought this to our attention as this gives us the opportunity to review our procedures with the team.


We hope we will have the opportunity to see you again in the future.
Best regards,


General Manager

Estimada Beatrice,

Nos llena de alegría saber que ha disfrutado de su estancia en nuestro hotel.

Esperamos que haya tenido la oportunidad de experimentar nuestro exclusivo bar, The Terrace “Monterrey”, un lugar ideal para disfrutar de ensaladas o pizzas, así como de exquisitos cócteles en una terraza con vistas impresionantes al mar.

Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros.

Un cordial saludo,


General Manager

Dear Jill,
We appreciate that you took the time to share your experience with us.

We are delighted that you enjoyed the room's cleanliness and comfort, appreciated our pet-friendly policy, and found convenience in the good restaurants nearby. It is great that your visit in September provided a quieter experience and that the sea temperature was warm enough for swimming. We are also pleased that our location on the beach of Roses contributed positively to your stay.

The entire team really hope we can welcome you back on a future occasion.
Kindest regards,


General Manager

Dear Pat,
Thank you for sharing your opinion after your recent stay at Hotel Monterrey by Pierre & Vacances.

We are delighted that you enjoyed the comfort of our rooms with balconies, as well as the bountiful hot water supply. It is great to hear that our dining options met your expectations with our buffet-style breakfast and dinner.

However, we apologize for any inconvenience you experienced due to the bathroom and the limited bar service hours. We understand that every aspect of your stay is important and appreciate your understanding.

Finally, we are pleased that you appreciated our hotel's location, close to the beautiful promenade and beach, providing a wonderful auditory backdrop with the sound of the sea.

We hope we will have the opportunity to see you again in the future.
Best regards,


General Manager

Dear Guest,
Thank you for this great review.

We are really pleased we met your expectations.

We look forward to welcoming you back soon.
Kind regards,


General Manager