You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT

Contact us

Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

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Guide Lift passes

Live the experience

Pierre & Vacances Guide: Lift Passes

LIFT PASSES

Book your lift passes from today and get exclusive discounts! 

Sweet prices : book lift passes when reserving your accommodation and save up to 15% on your lift passes !
NEW ! With the flexible rate, cancel your package at any time and pay later !
Convenient : collect your lift passes at the same time as your keys 
Time saving : No need to queue ... Be the first on the slopes!


How to book ?

When booking your accommodation:
• On the website 
• By telephone :
          - From UK: 0870 0267 145 (National rates from landlines)
          - International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Once your accommodation has been booked:
• On the Planet app available from the Apple store and Google Play
• In your Pierre & Vacances account, in the "My booking" section

Winter 2021/20211 : ski lift bookable on our website from May 2021 !

Discover the Pierre & Vacances advantages

The benefits of Pierre & Vacances!

Appli Planet

PLANET APP

Our Application "Planet PV" contains all the information you need for your holidays!

Discover the Planet app

BASIC WIFI INCLUDED

Your accommodations include an access to basic wifi (except where noted).

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