You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday-Friday 09:00 - 18:00 GMT
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Giving you the confidence to book and travel with us is our priority.
We are committed to offering you the peace of mind to book with flexibility and to guarantee you the security of keeping you safe during your stay too. We are calling this ‘Peace of Mind’ our Serenity Guarantee.
Free unconditional cancellation before your arrival & €1 deposit*
Offering flexibility is our priority. Choose the Flexible rate.
Stay with confidence thanks to the Safety+ Charter
Our health and safety experts and the relevant authorities have worked on the implementation of relevant increased hygiene and protection measures to ensure we can guarantee a high level of safety during your stay.
We have created the Safety + Charter which has been certified by ‘Hygiacare Conseil’, an independent organization expert in health and hygiene.
Before your arrival you’ll receive an email giving all the details of these new health protocols so you can enjoy your stay without worrying about your safety.
Self-catering apartments in more than 165 French destinations
With this many destinations, one thing is certain, they’ll be plenty of choice this summer!
The South of France, Provence, Brittany or Corsica, there is something for everyone ...
And our comfortable spacious apartments with well-equipped kitchens will allow you the space and facilities to be fully independent and take your holiday at your own speed.
90% of satisfied clients**
At Pierre & Vacances, we do everything we can to ensure you enjoy the highest standard during your stay, you’ll only have one thing on your mind: to come back!
**Satisfaction survey of 94,101 customers post stay.
