The safety of our customers and employees remains our priority. Our security experts and health authorities have worked on implementing all the reinforced hygiene and protection measures to guarantee you a high level of security. This Safety + charter is certified by Hygiacare Conseil, an independent body expert in health safety.
Through this Safety + Charter Pierre et Vacances is committing to:
1 – Adopting all the recommendations of the health authorities in respect of Covid-19,
2 – Communicate all the preventive measures being implemented in view of the risks of transmission of Covid-19,
3 – Train employees on barrier actions and measures implemented under the Safety + charter as well as provide them with personal protective equipment,
4 – Introduce signage to facilitate social distancing of 1.50m in reception areas and play areas,
5 – Provide access to hydro-alcoholic gel for customers and staff in common areas,
6 – Increase the cleaning and disinfection measures, in particular in accommodation, common and reception areas, thermal-recreational areas (swimming pool, sauna, Hamman) and contact points (e.g. lift panels, handles doors, payment terminals, etc.) by adapting the cleaning-disinfection products meeting the virucidal standard EN 14 476 as indicated against Covid-19,
7 – Double check the certification and cleaning of all the ventilation systems,
8 – Double check the laundry procedures of linen and sheets of the accommodation according to the recommendations of the health authorities,
9 – Deep clean the crockery (plates, cutlery, glasses and cups) of the accommodation according to the recommendations of the health authorities before making the accommodation available,
10 – Check the ventilation of all rooms in the accommodation before the accommodation is made available,
11 – Ensure regular disinfection takes place throughout the day of all contact points with a virucidal disinfectant meeting the standard indicated against Covid-19,
12 - Establish and apply reinforced health and safety instructions regarding access to the thermal play areas in accordance with the recommendations of the authorities in force,
13– Establish and respect a risk management protocol in the event of suspected contagion to Covid-19.