Last minute: già prenotato da 10 persone da ieri

Residence premium Arc 1950 Le Village
€ 1479
7 notti dal 13/12 al 20/12

Recensioni dei clienti Arc 1950 Le Village

4.5

Favoloso

1300 recensioni

5

66.2 %

4

24.8 %

3

4.4 %

2

1.5 %

1

3.1 %

salvatore schiano di cola

il y a 1 anno sur Google

5/5
Un bellissimo appartamento in un villaggio turistico molto american style ma col gusto dulce France sevizi ok vacanza estiva molto rilassante
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Giuseppe Tagliabue

il y a 1 anno sur Google

5/5
Villaggio turistico situato a un altezza di 1950 mt. Nelle Alpi francesi con molti servizi dalla piscina alla sala fitness con massaggi sauna e hamman e possibilità di percorsi in bicicletta.
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Simone Bianchi

il y a 6 anni sur Google

4/5
Villaggio stile Las Vegas, poco di vero. in compenso cenare e parcheggiare (obbligatorio all'interno ) piuttosto caro. Paesaggio bellissimo. Servizi offerti molti!
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Massimiliano Tacconi

il y a 6 anni sur Google

5/5
Il paese delle fiabe immerso nelle meravigliose montagne francesi
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Gregory Feuillet

il y a 1 mese sur Google

3/5
I am in exactly the same situation as some reviews.
We came to Arcs 1950 for 15 days on August 10 this year.
We had some issues with cleanliness in the accommodation but overall it conformed to the description.
On the other hand, upon our arrival we were informed that we would not be able to have access to the balconies and terraces (visit and inspection the week just before which a priori did not allow us to communicate before... Let's admit.).
Since it is October 13,
At least 10 emails, an open ticket for the complaint several exchanges and a registered letter to management and still nothing and even more news to our emails and reminders.
Condemn this type of practice (a reimbursement commitment is a reimbursement commitment - and of course you must justify it since there was a written agreement) I cannot recommend Pierre and Vacances les Arcs if you encounter an inconvenience and well you pay the consequences yourself if there is diligence or respect for the group. However, I will take the steps until I am satisfied.
Opinione 2024-10-14 14:48:41

Bonjour Gregory,

En effet, depuis cet été la décision de condamner les balcons a été prise pour assurer la sécurité de nos hôtes. Nous sommes sincèrement navrés des désagréments que cela à causé à votre séjour.

Comme échangé dans nos précédents emails, nos équipes travaillent pour résoudre la situation dans les plus brefs délais, et nous nous excusons pour le délai inhabituel dans le traitement de votre geste commercial.

Nous espérons regagner votre confiance et restons à votre disposition.

L'équipe Pierre & Vacances

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