Name: Hotel Roquetas el Palmeral
Brand: Pierre & Vacances
Price: 48 EUR
Availability: InStock
Rating: 4.2 (4827 reviews)

Recensioni dei clienti Hotel Roquetas el Palmeral

4.2

Molto buono

4827 recensioni

58.5 %

19.3 %

9.8 %

4.7 %

7.7 %

Fidel Martin

Pubblicato da 1 mese su G_Google Google

5/5

willy fatima ana fantastico

Opinione 2025-08-30 17:14:55

Apreciado Fidel,
Muchas gracias por su valoración.

Nos alegra saber que destacó la atención de nuestro equipo durante su estancia.

Esperamos que haya disfrutado de nuestra propuesta gastronómica con productos frescos y menús equilibrados, priorizando siempre la calidad sobre la cantidad.

Reciba un cariñoso saludo de parte de todo nuestro staff.
Atentamente,

Abel García

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Jennifer Garcia

Pubblicato da 6 anni su G_Google Google

5/5

Unico

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Juan Carlos Gomez Garcia

Pubblicato da 0 giorno su G_Google Google

1/5

The room was a little dirty, with a footprint upon entering, dust behind the TV, and the beds were made, but only with the bottom sheet and bedspread... the other sheet wasn't there. We had to ask for it.
The bathroom was average.
Reception and waiters were great, but the cleanliness...
The food was good.

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Pilar Serrano

Pubblicato da 2 settimane su G_Google Google

5/5

I would improve the food

Opinione 2025-10-05 08:13:45

Estimada Pilar,
Ha sido un placer haberle tenido como huéspedes en nuestro Hotel Roquetas El Palmeral by Pierre & Vacances.

Valoramos sus comentarios sobre nuestra oferta gastronómica y tomamos muy en cuenta todas las sugerencias para mejorar.

Esperamos que haya disfrutado de nuestra piscina exterior con toboganes, un espacio único diseñado especialmente para el disfrute familiar durante su estancia.

Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros.
Un cordial saludo,

Abel García

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Jose Manuel Baena Rivas

Pubblicato da 2 settimane su G_Google Google

3/5

I went with my wife for five days, all-inclusive, from Tuesday to Sunday at the end of September. The room was fine, a basic hotel room, very clean and in perfect condition. It has a mini-fridge that you can use and a safe, but this has an additional charge. The curtains aren't completely blackout, so in the morning when the sun shines, you can tell it's daytime, and in my case, as a light sleeper, I would wake up as soon as there was some light. The hotel in general was very clean. The facilities, such as the bar and pool, are very good. The staff—including the restaurant, entertainment staff, maintenance staff, cleaning staff, etc.—are very pleasant and treated us wonderfully. The all-inclusive drinks were good. They're top brands and there's a variety. The only downside was the buffet, which my wife and I agreed ranged from poor quality to horrible quality as the days went by. The snacks were also very poor quality, but the hot dog was about right. The food in general wasn't good anywhere in the hotel. If it hadn't been for the food, our stay would have been perfect.

Opinione 2025-10-04 12:13:36

Estimado Jose Manuel,
Le agradecemos que haya dedicado un momento para compartir su valoración.

Nos complace saber que su habitación cumplió con sus expectativas de limpieza y comodidad, y que nuestras instalaciones como el bar y la piscina contribuyeron positivamente a su experiencia.

Lamentamos profundamente que algunos aspectos de su estancia no alcanzaran el nivel deseado. Nuestro compromiso con la calidad nutricional y la selección de productos frescos guía diariamente nuestra oferta gastronómica, priorizando siempre el equilibrio entre variedad y valor nutricional.

Finalmente, nos enorgullece que el trato cercano de nuestro equipo y la calidad de las bebidas del régimen Todo Incluido hayan sido de su agrado. Su satisfacción es el mayor reconocimiento a nuestro esfuerzo diario.

Estaremos encantados de recibirle otra vez.
Saludos,

Atención al Cliente, Guest Manager

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