Residence premium Résidence et Spa
€ 651
7 notti dal 04/05 al 11/05

Recensioni dei clienti Résidence et Spa

4.1

Molto buono

1112 recensioni

5

47.2 %

4

32.4 %

3

10.3 %

2

5.4 %

1

4.8 %

Davide Elisa

il y a 1 anno sur Google

5/5
Posto bello e rilassante
Saperne di più

Davide Bianchi

il y a 2 anni sur Google

4/5
Ottima esperienza ,cordialità all'accoglienza e residence bello e molto tranquillo
Saperne di più

Thomas

il y a 2 giorni sur Google

2/5
The reception staff are very professional, commercial and attentive. The setting is calm, wooded and the vegetation well maintained. The view is nice from above, even if we cannot see the sea from our accommodation, blocked by a hedge that is too tall.
Too bad the rest of the performance is not at the same level.
Arriving on Friday evening in the dark, the entrance is not lit, you have to guess the Pierre et Vacances sign. Dark parking lot, to follow a randomly lit path and then find the keys. Exterior circulation areas are insufficiently maintained and secure: very slippery and broken wooden stair nosings, mud on the access paths to the accommodation.
Accommodation: superficial maintenance and done only in the bathrooms and kitchen. Cleaning not done in the rooms with dust, dog hair and sheep everywhere. Stains on the sofa.
We deplored a general dilapidation: weak flushes, joints to be redone in the bathrooms, irregular wifi and therefore not usable, outdoor terrace not cleaned and broken.
We are not sure we will repeat our next experience at Pierre et Vacances.
Saperne di più

Moise Journo

il y a 1 settimana sur Google

1/5
Catastrophic reception at the spa, you are welcomed by explaining rules as if you were a child you arrive in a place to relax, but the person limits, does not welcome you without a smile, just imposes rules of good manners on you that we have already with our education, dilapidated place, room, overheated or not heated reception, deplorable in their place, I will replace the premium not low end
Opinione 2024-12-09 14:05:35

Merci beaucoup d'avoir pris le temps de partager votre expérience, Moise.

Nous sommes vraiment désolés que l'accueil au spa et les conditions de votre séjour n'aient pas été à la hauteur de vos attentes. Nous comprenons combien cela a pu être frustrant, surtout lorsqu’on vient pour se détendre.

Nous attachons une grande importance au bien-être de nos visiteurs, et vos remarques seront prises en compte pour améliorer nos services. Pour en savoir plus sur ce qui s’est passé, vous pouvez consulter ce lien : https://contactariane.com/.

Nous espérons sincèrement avoir l’occasion de vous accueillir à nouveau et de vous offrir une expérience plus agréable et conforme à vos attentes.

L’équipe Pierre & Vacances












Saperne di più

Juliana O

il y a 1 settimana sur Google

5/5
Great quiet stay ?
Saperne di più
Attendere prego...